Legal notice

Privacy Policy (GDPR & US)

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely via third-party providers)

1.2 Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Provide customer support
  • Send order confirmations and updates
  • Prevent fraud and ensure security
  • Improve website functionality
  • Send marketing emails (only if you opt in)

We do not sell your personal data.

3. Legal Basis for Processing (GDPR – EU Users)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Contractual Necessity – To fulfill your order
  • Legal Obligation – For tax and accounting compliance
  • Legitimate Interest – Fraud prevention and business operations
  • Consent – For marketing communications

You may withdraw consent at any time.

4. Your Rights (GDPR – EU Residents)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact: [Insert Email]

5. US Privacy Rights (Including CCPA – California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we collect
  • Request deletion of your personal data
  • Request disclosure of data categories collected
  • Opt out of the sale of personal data (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

Requests can be submitted via: [Insert Email]

6. Data Sharing

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms (if subscribed)
  • IT and hosting providers

These partners are obligated to protect your data.

We do not sell or rent personal information.

7. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred internationally.

For EU residents, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses where required.

8. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Accounting purposes
  • Legitimate business interests

You may request deletion at any time unless retention is required by law.

9. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Analyze traffic
  • Enable essential site functionality
  • Support advertising (if applicable)

You may disable cookies through your browser settings.

If required by EU law, cookie consent will be requested before non-essential cookies are activated.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of online transmission is 100% secure.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated policy.